Technology should make life easier—not frustrating. But for many people, navigating phones, computers, and apps can feel overwhelming. That’s where I come in.
Hi, I’m Mark, the person that friends and family have always called when they need help figuring out their devices. I’ve spent years troubleshooting tech, explaining things in plain English, and helping people feel in control of the technology they rely on every day.
Why I started Mark's Tech Rescue
I’ve worked at Apple, troubleshooting tech issues and guiding customers through complex problems with their devices. I’ve also spent over a decade in corporate environments, mastering various tech systems and understanding how technology should work. But what I saw time and time again was that traditional tech support doesn’t always meet people where they are.
• Have you ever left a support call more confused than when you started?
• Felt dismissed by a store rep who didn’t have time to explain things?
• Struggled to get real help without long wait times or canned responses?
I created Mark’s Tech Rescue because you deserve better.
What You Can Expect From Me
When you work with me, you’re not just getting a tech expert—you’re getting a mentor who listens, explains, and genuinely cares about making technology work for you.
✅ No judgment. No question is too basic.
✅ Clear, step-by-step guidance. I’ll meet you at your comfort level.
✅ Real solutions. Whether you need troubleshooting, tech coaching, or advice, I’ll help you get the most out of your device.
Technology is an investment, and I believe you should be able to use it to its fullest potential without frustration. Let’s get started—I’d love to help you feel more confident, capable, and in control of your tech!